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Privacy Policy

Last updated: March 2026

1. Introduction

Pauz Digital ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Lunar, our container tracking API service. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

We collect information that you provide directly and information generated through your use of the Service:

Account Information

  • Email address (required for account creation)
  • Name and company name (optional)
  • Password (stored securely using bcrypt hashing)

Usage Data

  • API request logs (endpoints accessed, timestamps, response codes)
  • Container numbers and terminal codes you track
  • Email addresses you configure for notifications
  • IP addresses and device information

Payment Information

Payment processing is handled by LemonSqueezy, our Merchant of Record. We do not store credit card numbers or sensitive payment details. LemonSqueezy collects and processes billing information in compliance with PCI-DSS requirements as described in their privacy policy.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain the Service
  • To authenticate your identity and manage your account
  • To process container tracking requests
  • To send email notifications about container status changes
  • To process payments and manage subscriptions
  • To communicate service updates and important notices
  • To monitor and improve the Service's performance and security
  • To respond to support requests
  • To comply with legal obligations

4. Data Storage & Security

We take data security seriously and implement appropriate measures to protect your information:

  • All data is encrypted in transit using TLS/SSL
  • Passwords are hashed using bcrypt with salt
  • API tokens are hashed before storage
  • Database access is restricted and monitored
  • Regular security audits and updates

Data is stored on secure servers provided by Supabase. While we implement industry-standard security measures, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

We use the following third-party services to operate our platform:

Supabase

Database and authentication infrastructure. Data is stored securely in Supabase's PostgreSQL databases.

Resend

Email delivery service for sending notifications and account-related emails. Email addresses and message content are processed by Resend.

LemonSqueezy

Payment processing, subscription management, and tax compliance. LemonSqueezy acts as our Merchant of Record, handling all payment data in compliance with PCI-DSS requirements.

Analytics Services

We may use third-party analytics services to understand how our website and Service are used. These services may collect anonymized usage data such as pages visited, session duration, and general geographic location. This data helps us improve our Service and user experience.

These services have their own privacy policies governing their use of your data. We encourage you to review their policies.

6. Cookies & Tracking

We use minimal cookies and local storage for essential functionality:

  • Session tokens stored in localStorage for authentication
  • Preference cookies for user interface settings

We do not use third-party tracking cookies or advertising trackers. We may collect basic analytics data to understand usage patterns and improve the Service.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Account data is deleted upon request, subject to legal retention requirements. API logs and usage data may be retained in anonymized form for analytics purposes. Container tracking data is retained while actively tracked and may be purged 30 days after tracking stops.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at the email address below. We will respond to requests within 30 days.

9. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: info@pauz.digital

See also: Terms of Service | Refund Policy